Customers and employees now demand that enterprises make their operations more responsible, effective...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

Supporting work from anywhere. Addressing evolving security threats. Lowering IT spend. These are the...

It's more than a concept, it's our approach to modernizing your workforce. Our products, solutions and...

Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI)...

Supporting work from anywhere. Addressing evolving security threats. Lowering IT spend. These are the...

If asked to select a word to describe the experience of the past two years, a large proportion of business...

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

Software has transformed every business discipline. After the initial strides made by email, conferencing...

Read this commissioned study conducted by Forrester Consulting to learn how customers improved employee...

The recent and rapid pace of change in the workplace has required companies to rethink their tools and...

93% of millennials said that technology was important to them when choosing an employer. If you're in...

Did you know the average annual cost for insider threats is now $11.45M, according to Ponemon Institute?...

How are IT leaders achieving success in a changing world? To find out, Deloitte and Workday surveyed...