Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless...

We're coming off one of the most challenging years in business history. The pandemic forced every company...

For all businesses, innovation is crucial for competitiveness and survival but it is notoriously hard...

With the adoption of hybrid cloud and the rise in remote work, traditional connectivity models like VPN...

ServiceNow and ESI ThoughtLab surveyed over 900 senior business leaders in five industries across 13...

Learn how leading executives view the short- and long-term benefits of digital acceleration—and the...

Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...

How good is your communications system? Today's work takes place in the office, at home, and everywhere...

After the initial network overhaul to enable work from home at the start of the pandemic, organizations...

For centuries, advances in technology have forced evolution in the way we live and do business. The fourth...

Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

Read this commissioned study conducted by Forrester Consulting to learn how customers improved employee...

Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...

Building a Digital Infrastructure for the Entire Organization Today's business world increasingly demands...