Employee Experience
CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Would you be ready.... if dads get a 2.5 year paternity leave?
Midsize companies play a key role in the global economy, driving a large share of job creation, economic...
Improving the Frontline Employee Experience in Retail
Today's retailers need better solutions to help them overcome hiring challenges and win the war for talent. Download...
The Total Economic Impact of Adobe Document Cloud & Microsoft Spotlight
Forrester interviewed several current Adobe clients, including many using Adobe solutions with Microsoft...
Three Steps to a Stronger Healthcare Organization
Healthcare workers are on the front lines of these challenges, delivering care, keeping the organization...
Create crucial trust
Learn the unexpected power of connecting operations across the enterprise to seize the upside and mitigate...
Balancing Business Continuity with Innovation
Organisations can still remain innovative during times of crisis. With Workday, you can lead your organisation...
How Modern Digital Experiences Enable Business Innovation
CIOs are on the hook to speed business processes and workflows that lead to improved customer and employee...
GBS on Now - Make work flow across the silos
Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global...
Hindsight is 2020 - The Pandemic Provides a Wakeup Call
How has the COVID-19 pandemic and the necessity of the distributed, anywhere workforce shifted the future...
The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...
Leadership trends report: technology excellence
There was a time when the IT organization's role was clear and well defined. Spec out the workstations,...
Activate ESG Use Case Guide
Incorporating robust ESG practices into business strategy and execution is critical, not only to be a...
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