Managing thru the pandemic and planning for future (Future of work theme) Innovation – Talking about...

Today's work environment looks a lot different than it used to. And it's still evolving. More of us are...

Today, there is a need to re-imagine the role of delivery structures within the enterprise. A new global...

The exploding demand for digital services is a great opportunity for you to lay the foundation for business...

Retail and hospitality employers face tough competition for frontline workers—but a flexible, employee-friendly...

Customers and employees now demand that enterprises make their operations more responsible, effective...

ContactBabel's Inner Circle Guide to Omnichannel explores the challenges and opportunities of offering...

Even before digital transformation (DX) efforts began ramping at unprecedented rates as a result of the...

A smooth integration is key to the success of any digital transformation project. Many organisations...

To attract and retain top talent, organizations need to be able to effectively measure employee sentiment....

Midsize companies play a key role in the global economy, driving a large share of job creation, economic...

Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...

Minimizing time spent on repetitive manual tasks is key to staying ahead for many businesses. Over the...

For all the unhappiness, chaos and uncertainty created by the pandemic crisis, it has also pointed us...