Service Management
6 Trends ITSMs Must Address
Businesses in the IT Service Management (ITSM) sector are undergoing significant change. VARs, MSPs and...
Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...
The growing role of web browsers to support Cloud Workers
Forrester Research studied how technology is changing as workers spend more time in the cloud. The Cloud...
Building the Business Case for ITAM
IT Asset Management (ITAM) is a set of business practices that enables organizations to better manage...
7 Reasons VMware Cloud Foundation is the Premier Hybrid Cloud Solution
Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...
Strategies to ensure the success for your identity governance project
Read our ebook to discover clear guidelines you can follow to successfully implement your own identity...
Modern Blueprint to Insider Threat Management
Taking a People-Centric Approach to Your Insider Threat Management (ITM) Programme. Insider threats can...
5 steps to harness the power of the organization to better serve customers
Experiences are more than just touchpoints—how customers achieve their desired outcomes is what matters. Read...
The Evolving Workplace: Everything as a Service
Innovations in technology disrupt traditional business models. One way companies are already starting...
On the Agenda: The Year Ahead in Digital Transformation
Wondering how to make the journey to the cloud easier? IDG discusses how Citrix and Microsoft's joint...
The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...
NetSuite ERP vs Epicor ERP vs Sage Cloud
Enterprise resource planning ranks high among the most comprehensive, powerful data management solutions...
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