Service Management

Trends in Hybrid Cloud
Cloud computing has helped many enterprises transform their IT practices over the past five years, but...

NetSuite ERP vs Epicor ERP vs Sage Cloud
Enterprise resource planning ranks high among the most comprehensive, powerful data management solutions...

The Total Economic Impactâ„¢ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...

Top 3 Challenges your Team Faces when Building in the Cloud
And what it means for your business. Today's cloud and security teams are asked to do more with less. Although...

The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...

The top 3 IT pains of the new reality and how to solve them
For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular...

Intelligent Authentication and Fraud Prevention Intelliview
In this third annual Intelliview, Opus Research and SymNex Consulting provide enterprise decision-makers...

4 steps to optimize your organization to accelerate transformation
Enterprises are working to create a digital foundation for process standardization and automation while...

Everyone's talking customer experience. Let's make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...
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