Employee Experience

CCW Digital's Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

The Book of Knowledge - HAandLC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024....

HR’s Guide to Digital Hiring and Onboarding
93% of millennials said that technology was important to them when choosing an employer. If you're in...

An Identity-First Strategy for IT Modernization
The modernisation of IT has become an exercise in doing more with less. IT teams know they need to streamline...

Unlocking Collaboration: Making Software Work Better Together
The recent and rapid pace of change in the workplace has required companies to rethink their tools and...

Learning From The Low-code Playbook
Low-code development is proliferating worldwide — but a rift has opened between the early adopters...

Everything You Need to Know About eSignature
How does electronic signature work? Is it legally recognised? What are the main benefits of going paper-free? These...

The great optimization: A people-first guide to hyperautomation
There is a need to make complex, ad-hoc processes more accessible, more efficient, and executed with...

ITSM Pro: Beyond out-of-the-box
Deliver an AI-powered employee experience across any system with Automation Engine. IT organizations...

Why Strategic Automation Empowers Employees in HR and Workplace Services
Process efficiencies and cost savings are among the most common benefits of automation, but its impact...

Why Choose DocuSign eSignature
E-signatures create a secure and customer-friendly experience, are legally recognized in most countries,...

CIO Perspectives Magazine issue 7
Business continuity for CIOs, explained. Legacy systems weren't built for the pace of change that CIOs...
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