Software

The benefits of on-prem cloud consumption models
As cloud computing becomes central to the IT service-delivery model, organizations are becoming more...

How 5 Enterprises Consolidated ITSM to Reduce Costs
See how five leading brands modernized ITSM with ServiceNow. For businesses that want to transform, modernizing...

SME Lending: The Road to Real- Time Approvals
How to Build World-Class SME Lending Experiences Thirty-two percent of SMEs now work with online lenders...

Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...

Digital Controllers Optimize, Digital Transformers Innovate
This resource is published by Dell and Intel®. In December 2017, Dell commissioned Forrester Consulting...

Three Top Trends in Higher Ed IT for 2021 and Beyond
We've had a tough 2020, but the ability to work and learn online from anywhere has been popular with...

CIO Roadmap to Hybrid and Multi-Cloud
While cloud has become a key driver of business expansion and operational efficiency, business and IT...

How to Make a More Efficient IT Helpdesk
There's a lot riding on today's Helpdesk Managers and their teams. As organizations have expanded in...

Finding Revenue and Profit Growth Opportunities in Retail
In this whitepaper, learn how retailers can drive revenue and profit growth by using new technologies...

A study of employee cybersecurity awareness in the Middle East
The cyber threat landscape in the Middle East is rapidly evolving, with cybercriminals increasingly targeting...

A Buyer's Guide to Optimizing Remote Employees' Extended Network
The shelter-in-place mandates put in place earlier in 2020 sent most employees home, and for the next...
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