Service Management
Creating an Insights-Driven Factory Floor
What's preventing your business from maximizing your data? Businesses face challenges on all fronts to...
Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...
Taking the Next Steps Towards Data-Driven Government
The first and most obvious phase of digital transformation, the digitalisation of services, has been...
7 Reasons VMware Cloud Foundation is the Premier Hybrid Cloud Solution
Is your IT service delivery future ready? Application and cloud strategies are inextricably linked, and...
Everyone's talking customer experience. Let's make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...
The evolution of process automation
Automation has a long and storied history. Today, advancements in artificial intelligence (AI) are spawning...
High performance with distributed caching
For many web, mobile, and IoT applications that run in clustered or cloud environments, distributed caching...
How Strategic Automation Drives Crucial Employee Empowerment
With talent shortages set to impact 90% of organisations globally by 2025, automation isn't just a win...
The Role of Cloud in European Business Transformation
NetSuite and Frost & Sullivan have conducted a survey of 1,425 CEOs, CFOs, CIOs and IT Directors across...
8x8: Collaboration and AI Take Customer Care to the Next Level
This buyers guide examines the North American contact center market for both premise- and cloud-based...
Complete Protection at the Edge Whitepaper
How effective protection at the edge can secure the most critical assets, mitigating threats closest...
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