Predictive Analytics

Customer 360 for dummies
Did you know that approximately 300 billion emails are sent every day and that about half of all email...

The New Future of Work
To address the challenges of 2020 and emerge stronger in this New Future of Work organisations need to...

Four Steps to Analytics Governance
Digital Transformation has accelerated through the roof since the beginning of 2020. According to recent...

Intelligent Data Privacy
Explosive data growth is a double-edged sword. On one hand, it's enabling the most disruptive and exciting...

Keeping Critical Patients Safe and Treated Using SD-WAN
MD Anderson Cancer Center leveraged VMware SD-WAN to help radiologists be more productive, and staff...

A Smarter Contact Centre for Employee and Customer Experience
For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

The Beginner's Guide to Dynamic Case Management
What is dynamic case management? Who is using it and how can it help you prepare for the future of work? The...

A CDO’s Guide to Customer Intelligence
To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...
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