The threat of bot scams to online retail is a growing problem in the industry. These days, bot traffic...

Today, bots are a hot topic, one that affects all web applications. As a result, many vendors are trying...

How to Build World-Class SME Lending Experiences Thirty-two percent of SMEs now work with online lenders...

This datasheet provides a brief overview of the Analytics Modernization Program, which offers low-friction,...

In 2020, security information event management (SIEM) solutions will be far more than an information...

Data is one of the most strategic assets for any business because it fuels digital transformation. The...

Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...

In a world where commercial success is increasingly defined by the quality of the customer experience...

Although governments across Europe may differ in their ideologies, statutes and constitution – there...

Data is power. How you use it and how you protect it is critical. As a CIO, you are responsible for leading...

To say that the role of the Chief Data Officer (CDO) has evolved quickly is an understatement. Created...

For years, customer service has prioritized cost containment and contact deflection. Today, rising customer...

IT innovation comes in waves. Cloud IT disrupted the last decade, and server virtualisation disrupted...

Why Does Leading in Data Center Trust Matter? By prioritizing the security and dependability of their...