Cloud Software

Book of Knowledge for Customer Experience
Technology is always evolving, and customer expectations are evolving with it. ServiceNow is helping...

Unified Promotions: An Offer Hard to Resist
Promotions are no longer a bait to lure customers and clear excess stock, they are now part of retailers'...

The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

Cloud Operating Model for Dummies
There's no denying we live in the cloud era. Organizations now deliver cloud services to help people...

DDoS in the time of COVID-19
COVID-19 has caused major disruption to business on a global scale creating the perfect storm for cyber...

Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...

The Book Of Knowledge - Operating Excellence
Customers and employees now demand that enterprises make their operations more responsible, effective...

Best Practices in Cloud Spend Management
It's increasingly true that when cloud migration works, the world works. However, to get the full benefits...

The Book of Knowledge - HA&LC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024....
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