Cloud Software

A New Paradigm for Salesforce Testing
Just as low-code and no-code development tools are transforming velocity for the new ways that we work,...

Find new growth opportunities with business model innovation
The world is changing faster than ever, but new opportunities mean that now is the time for your business...

Mind-blowing customer experience starts here
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow,...

IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...

10 Hidden Costs of an On-Premises Phone System (PBX)
Many on-premise phone system (PBX) manufacturers claim that the five-year costs of their systems are...

4 steps to transforming employee journeys
Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...

Take control of diverse and rapidly evolving enterprise risks
Today's enterprises face diverse and rapidly evolving risks, including expanding regulatory requirements,...

The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

Flexible for the future
IT decision makers are tackling a major challenge: how can we architect our IT in a way to maximise access...
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