Artificial Intelligence

14 innovative personalisation ideas for the digital-first customer
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything....

Combining IT operations management and security operations using AIOps
Our world of work continues to change at an ever-increasing pace—amidst more threats, and new security...

Redefining Healthcare in the Cloud
Helping you visualise clinical healthcare innovation, and the future of personalised experiences in the...

2022 Guide to Leading an Agent-Centric Contact Center
Finding and retaining great talent was never easy. But now? Effectively staffing and engaging employees...

CMO’s Guide to AI for Customer-Centric Marketing
AI allows marketing leaders and their teams to quickly analyze vast amounts of customer data to predict...

The IT expert’s guide to AI and content management.
More than 60 percent of CIOs say artificial intelligence (AI) and machine learning will be critical to...

Discover How Organizations Speed AI/ML Adoption with Red Hat Openshift
Turn your data into a valuable business asset and a competitive advantage. Artificial intelligence (AI)...

AI-powered contact centers to improve customer experience
Leverage AWS Language AI services to enhance customer experiences It's time to leave behind the challenges...

What Makes Real Threat Intelligence
First popularized in terminology several years ago, threat intelligence means many things to many people....
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