Another half-year through unprecedented times has passed. But as unique as these times may feel, we continue...

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RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

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Leaders have known for a long time that the world is changing faster than ever before. After two decades...

Business and IT leaders realize that a modern technology infrastructure is the foundation for their business...

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IDC MarketScape named Oracle a Leader in the IDC MarketScape: Worldwide Cloud Enterprise Performance...

The challenge for today's enterprises is to extract the most value from their data. To do so, companies...

This document will help you identify use cases that fit your organization's plans as you consider a hybrid...

With talent shortages set to impact 90% of organisations globally by 2025, automation isn't just a win...