ERP vendors have changed. Software vendors once delivered functionality, integration, and usability improvements...

RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

If asked to select a word to describe the experience of the past two years, a large proportion of business...

Vulnerable software and applications are the leading cause of security breaches. Couple this with the...

Data protection technologies and processes are effective only when you establish clear objectives, then...

It's critical for organizations to deeply understand their risk posture and have tools in place that...

Dive into the stories behind several devastating API bugs that impacted five well-known large enterprises....

After nearly 20 years working in cybersecurity, I am still asked the age-old question by business owners:...

To successfully make the journey to a data-driven enterprise, businesses are under pressure to extract...

The way businesses operate will change long after the COVID-19 pandemic is over. In one form or another,...

The pandemic crisis and the impact of lockdown have been a massive shock to the global economy and to...

This white paper provides a technical overview of cloud storage as a long-term retention storage solution...

What if your decisioning technology came with the same benefits as a smart home system? Are you working...

Transform with AWS ML Thanks to the rapid adoption of cloud computing, the rise of compute power and...