RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...

DevOps, a new model for software development, is transforming the way the world creates software. And...

It's increasingly true that when cloud migration works, the world works. However, to get the full benefits...

The convergence of operational technology (OT) and information technology (IT) infrastructures is gaining...

As the world was subject to widespread transformation at the hands of COVID-19, the need for businesses...

Zero Trust is a security framework that aims to enable an organization's digital business while ensuring...

Helping you visualise clinical healthcare innovation, and the future of personalised experiences in the...

The buzz around headline-grabbing topics like machine learning (ML) and artificial intelligence (AI)...

XDR, EDR, NDR, and SIEM. They are among the most prominent acronyms in cybersecurity. But what do they...

Improved Collaboration and Efficiency Overcome Fragmentation at UK Government Body Innovate UK Uses Enhanced...

As work evolves to take place outside the four walls of the traditional office, small and midsize organizations...

Migrate and modernize to accelerate operational efficiency. Get the speed and agility you need to delight...

How does electronic signature work? Is it legally recognised? What are the main benefits of going paper-free? These...

While most organizations are already using two or more clouds, most teams within the larger organization...