Latest resources from RingCentral
The Innovator’s Guide to the Digital-first ...
How do you address the Customer Experience revolution? Evolving customer expectations shape new needs to handle next generation digital channels in...
A Phoney Prediction
While video communications became hugely popular for teams during 2020/1 looking to connect face-to-face, voice calls also proved tremendously valu...
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover and retention. In the survey, twothirds o...