Latest Whitepapers
2022 agent experience trends report
RingCentral recently teamed up with Benchmark Portal to conduct a survey on contact center agent turnover...
Modernize and thrive with Device as a service
Supporting work from anywhere. Addressing evolving security threats. Lowering IT spend. These are the...
The future of IT is now
For technology leaders, the next few years will be feast or famine. The rise of platforms as a service...
Strategic Portfolio Management: The thing you've been missing
Strategic Portfolio Management (SPM) encompasses philosophies, capabilities, and processes—supported...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
Report: Forward-Looking Technology for Retail CIOs
As the world continues to change, today's retail CIO is being asked to ensure technology can keep pace....
Endpoint security versus productivity in utilities: a false choice?
Utility companies are often targeted because they can be used so effectively as phishing lures, as they...
Part Five - Futureproofing your cybersecurity strategy
Payment fraud occurs when a thief steals someone's payment information to make unauthorized transactions...
Cost of Insider Threats 2020 Report
The key takeaway is that, across all three insider threat types outlined above, both the frequency and...
A Fresh Look at Online Food Delivery and Grocery Trends
The world is experiencing a digital shift, with everyday chores and activities being completed with the...
Carbonite Endpoint Protection Myths
Myth: My endpoint data is secure because I have anti-virus software. Myth: Online storage is an effective...
VMware Cloud Foundation: Maximise Digital Business Value
76% of IT organizations are committed to hybrid cloud as a long-term strategy to quickly adapt to changing...
How to Integrate DocuSign
A smooth integration is key to the success of any digital transformation project. Many organisations...
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