This buyers guide examines the North American contact center market for both premise- and cloud-based...

The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

IDC spoke with organizations to understand the IT and business impact of running applications on VMware...

If I've learned anything in more than a decade of working with SharePoint, it's that migration is more...

Data is transforming not only businesses, but entire industries, and the world as we know it. As a global...

Successful cloud adoption can empower faster innovation thereby allowing banking and financial services...

Linux has firmly established itself as a preferred delivery vehicle for modern applications, in addition...

How we coped with 2020 and looking ahead to a brighter 2021: The state of European midsized businesses. Medium-sized...

When it comes to digital transformation, we hold these truths to be really, really evident: • Organizations...

To thrive and remain competitive, financial services organizations must keep innovating and leverage...

As businesses increasingly embrace a cloud-first strategy, many are migrating their most heavily used...

Process efficiencies and cost savings are among the most common benefits of automation, but its impact...

Though less eventful than its predecessor, 2021 was another blockbuster year for cybersecurity. With...

In the heart of central London is a workplace specialist built withsomething different. While the historic...