ServiceNow
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
The Book of Knowledge - HA&LC
Gartner predicts that 65% of all app development activity will take place on low-code platforms by 2024....
Understanding Low-Code and Citizen Development
Speed and agility have never been more critical for organizations. Why? Because there's a constant need...
IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...
The Total Economic Impact™ Of ServiceNow Field Service Management
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other...
Make your enterprise resilient with critical event management
Many enterprises are under-prepared or lack the technology to respond well to critical events like these: Read...
Operationalizing the ESG Business Imperative
Environmental, Social and Governance criteria (ESG) have been steadily growing in importance to the investor...
Everyone's talking customer experience. Let's make it happen.
The health of your brand, products, and services depends on delivering exceptional experiences time and...
4 Steps to transforming employee journeys
Delivering a best-in-class employee experience is essential as remote work gains momentum. Read about...
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...
Leadership trends report: customer experience roadmap 2022-2025
Leaders have always needed to innovate to meet demands from the business and customers, but recently...
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