ServiceNow

The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...

The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

Automation antidotes for the top poisons in cybersecurity management
Cyberthreats are more imminent and dangerous than ever in terms of their persistence and severity. The...

Make your enterprise resilient with critical event management
Many enterprises are under-prepared or lack the technology to respond well to critical events like these: Read...

Moving Your Databases To The Cloud
Are you thinking about moving your Oracle databases to the cloud or making the transition to Database...

Driving Radical Business Transformation
Increasing Productivity, Unlocking New Revenues, and Powering Competitive Advantage For many years, IT...

CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...

IDC research: Evolution of the Service Experience
How can service organizations and discreet manufacturing unearth new revenue streams, and ensure post-sales...

Evolving Customer Experience and Expectations in Australia
Delivering a great customer experience is essential in any business. It drives loyalty, customer retention...

Reimagining IT service delivery and operations in unimagined times
Discover the top 3 ways adding Operation Management to your ITSM strategy can help your business be more...
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