Microsoft Teams
Bring world-class customer experiences and calling into Microsoft Teams
Microsoft 365 is a key platform for employee productivity for organizations everywhere. Those organizations...
UCaaS: Cloud Calling
Cloud Calling provides a secure and resilient platform of feature rich voice communications with true...
The Ultimate CX Agent Guide
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption...
Compliance in the Age of Digital Collaboration eBook
In today's business landscape, more people are working remotely. Far-flung teams work together across...
The CIOs Guide to Data and Analytics Innovation
How are you putting your data to work? At a time when change is the only constant, IT leaders are being...
IDC Tech Spotlight: Employee Experience
A mature employee experience program can simplify workflows across interfaces, online systems, apps,...
The present and the future of higher education IT
Every sector, business and individual has had to adapt over the last 12 months as a result of the global...
4 Steps to Establish an Employee Experience Platform
As employees continue to work from anywhere, they expect their workplace to up-level through technology...
Low-Code Apps for Dummies
To keep up with change, digitising processes across your enterprise is a growing priority. Except, you...
HR Service Delivery Transformation Whitepaper
Learn how IT teams can use Workday Help to improve the employee experience instead of customization via...
Part Four- Futureproofing your cybersecurity strategy
Email account takeovers are among the most insidious and damaging cyberattacks—used to invade companies...
Sign up for IT Tech Publish Hub
As a subscriber you will receive alerts and free access to our constantly updated library of white papers, analyst reports, case studies, web seminars and solution reports.