ITSM
Activate ESG Use Case Guide
Incorporating robust ESG practices into business strategy and execution is critical, not only to be a...
The Practical Guide to XLAs
No matter the size of your business – in 2021 and beyond – for IT organizations to effectively respond...
The Gorilla Guide to Achieving IT Asset Management Success
ITAM is about knowing what you've got, where it is, who's using it and how much it costs. If you want...
Deliver more reliable digital services by knowing what supports them
When a critical IT service goes down in your enterprise, how can you quickly determine the root cause,...
DSPM Buyer's Guide
This guide will help organizations that are considering potential solutions understand how to establish...
The future of IT is now
For technology leaders, the next few years will be feast or famine. The rise of platforms as a service...
Security Starts Here - Privileged Access Management
The need to support safe and secure remote access for administrators, high-profile breaches (SolarWinds,...
Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...
The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...
IDC: Blueprinting a Cloud Operating Model for the Multicloud Era
The recent acceleration of digital transformation initiatives is driving the need for a cloud operating...
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