ITSM

IDC: Blueprinting a Cloud Operating Model for the Multicloud Era
The recent acceleration of digital transformation initiatives is driving the need for a cloud operating...

Activate ESG use case guide: Discover how ServiceNow drives ESG impact
Environmental, Social, and Governance (ESG) is about driving business growth while building a more sustainable,...

The top 3 benefits of predictive intelligence in service operations
The demand for better, faster, cheaper and more scalable IT services and operations has never been greater....

Malwarebytes Incident Response
When a cyberattack occurs, speed is one of the most critical factors in the remediation process. Cyber-prepared...

IT Service Management for SMBs in a Remote-First World
Let's start by defining the term IT Service Management or ITSM. Basically, it's everything involving...

Build your future, faster
To support the organization in its pursuit of innovation, and to address future uncertainties, development...

The future of IT is now
For technology leaders, the next few years will be feast or famine. The rise of platforms as a service...

The Creator Workflows reference guide
A tour of key low-code features and functionality on the Now Platform. Using the Now Platform for low-code...

Customer Workflows Book of Knowledge
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What...

HR Service Delivery Transformation Whitepaper
Learn how IT teams can use Workday Help to improve the employee experience instead of customization via...
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