Stacks of papers that need to be signed, filing cabinets full of paperwork— these are quickly becoming...

ESG recently completed a survey of 2,000 IT decision makers to understand whether, and to what degree,...

The disruptive impact that COVID has had on enterprises today has raised the stakes on business process...

For technology leaders, the next few years will be feast or famine. The rise of platforms as a service...

Finally, it's here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition...

Data-driven digital transformation requires the ability to deliver trustworthy insights faster than your...

The right technology mix for greater hardware, software, and cloud cost control. Whatever your business...

A secure enterprise is a successful enterprise. Security threats are a massive burden for most organizations—but...

We are just a few years away from a world where a new form of computing will make the currently impossible,...

The post-pandemic workforce is a hybrid one. Employees need the flexibility to connect from the office,...

Digital transformation is a critical priority for many companies across most industries, and it's more...

In early 2020, IDC performed in-depth primary research on how organizations determine workload placement...

Many businesses start their digital transformation journey by making changes to just one or two departments...

Disruption -- whether big (COVID-19) or small (new start-up competitors) -- has more or less become commonplace...