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This buyers guide examines the North American contact center market for both premise- and cloud-based...

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Slack commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine...

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Since it was first introduced in the late 1980s, antivirus (AV) has been the first line of defense against...

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In the book, A Whole New Mind: Why Right-Brainers Will Rule the Future, author Daniel Pink describes...

We cannot anticipate change, although we can bet on its coming, be it from weather, pandemics, socio-political...

Since it was first introduced in the late 1980s, antivirus (AV) has been the first line of defense against...

In this knowledge brief, we'll analyse how organisations today are modernising sales practices and operations...