Even a minor outage can put organizations at a competitive disadvantage, especially in today's markets....

Software has transformed every business discipline. After the initial strides made by email, conferencing...

This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

Whether you're looking to retain employees, grow your business or boost your revenue, you've got to stay...

With market changes, global disruptions, competitive pressures, and rapid innovations in technology,...

Many cloud applications authenticate users with passwords alone—an alarming notion considering the...

Businesses using the Amazon Web Services (AWS) cloud often store their data in Amazon's DynamoDB database...

Data is one of the most strategic assets for any business because it fuels digital transformation. The...

Cloud computing has helped many enterprises transform their IT practices over the past five years, but...

Different businesses require different cloud strategies, but one thing is consistent across the board:...

Digital disruption is impacting every industry, and businesses understand that they need to adjust to...

No question: Multi-cloud adoption can benefit your business. New question: How can you secure multi-cloud...

A new age of cloud innovation is happening amid a backdrop of converging forces. Several technical and...

Cloud applications, platforms, and services are changing the way enterprises compete for customers. The...