This report by Aberdeen reveals the role and impact of customer operations on service and back-office...

Our digital world is generating a massive explosion of data coming from multiple communication channels....

Innovation is key to enterprise growth. Businesses that are continually able to add value to existing...

Run any application in the cloud, on premises, and at the edge More businesses are discovering the power...

As global workloads accelerate, the need for greater agility and global deployment options have driven...

The big aren't eating the small. The fast are eating the slow. Disruptive business models enabled by...

Security concerns are top-of-mind for IT executives in light of highly publicized data breaches at a...

Companies of all sizes are embracing a more effective, paperless way of working. From sales agreements,...

Though encryption is the most effective way to reduce the probability of a security breach, traditional...

This IDC white paper reviews important market trends that have driven rapid growth in global hyperconverged...

Applications are critical to the way in which an organization functions. To best serve your employees...

Rackspace® OpenStack® Private Cloud simplifies cloud adoption by delivering a fully managed OpenStack...

Over the last couple of years, SD-WAN technology has matured into a mainstream solution. Yet, the most...

Active Directory is everywhere and Azure Active Directory (AAD), its rapidly growing, cloud-based cousin,...