Analytics
Key Principles and Strategies for Securing the Enterprise Cloud
Customers are turning to the cloud to reduce capital expenses and increase agility as part of their digital...
Microsoft Teams & Telephony
Leveraging calling services from a UCaaS provider, integrated with Microsoft Teams, provides organizations...
The Inner Circle Guide to Agent Engagement and Empowerment
Your agents aren't going to ask you for more automated tools, empowered and personalized coaching, and...
Building a Winning Data Strategy
The potential of data to drive business value and create opportunities is well recognized by organizations...
CCW Digital’s Future of the contact center: A forecast
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy,...
Cultflicks
CULTflicks is a niche video streaming entertainment company that offers the unique experience of specialized...
Behavior Change: An Intelligent Approach for Cyber Security
Technology alone it is not enough to protect you from modern cyber threats. Cybercriminals regularly...
Four Big-Time Benefits of building a Data Marketplace
Chief Data Officers (CDOs) and Chief Data Analytics Officers (CDAOs) have now reached a pivot point....
Making all the Right Connections
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...
How 5 Enterprises Consolidated ITSM to Reduce Costs
See how five leading brands modernized ITSM with ServiceNow. For businesses that want to transform, modernizing...
Managing Mainframe Phishing Vulnerabilities
Mainframes are undisputedly the most mature, secure and best defended computing platform. Yet even mainframes...
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