As web experiences have become richer and more targeted over the years, there's been a persistent gap that just hasn't been filled—namely, the ability to speak directly to each individual…
When the pandemic forced a seemingly overnight exodus from in-person to online, consumers and businesses were thrust five years forward in digital adoption. This guide will explore today's new customer…
Higher education space is increasingly high-tech, especially in academic and learning spaces, with ubiquitous access to tablet and mobile technology, and learning management systems software. But digital transformation on campuses…
The effects of the pandemic have greatly accelerated the pace of change in contact centres, and there is no going back to how things were. Deprived of the ability to…
Customers have embraced technology to manage all aspects of daily lives, setting off a digital disruption that forever changed how businesses interact with them. Not only do customers want you…
In a fast-changing modern world, higher education institutions take pride in values and visions that represent decades, if not centuries, of long-standing tradition. To better understand how institutions are tackling…
Accelerating business change begins with the proper management of an organization's data. With Oracle's data management platform, organizations achieve freedom from business constraints, time consuming manual administration, human error, and…
Prior to 2020, customer personalisation was a nice thought. However, the global pandemic shifted everything. Customers and businesses made the switch from in-person to online whilst customer behaviours changed rapidly.…
We're living in a connected world. Every screen is a window of opportunity, a chance to engage with your customers. And if you want to keep the conversation going inside…
Our useful guide explores how activation campaigns, monetization campaigns, and retention campaigns can help drive business growth.
Download now for access to the entire guide alongside key research that we…
Although more than a decade old, push remains innovative and versatile. Initially used by brands to engage with customers via mobile devices, push notifications have expanded. They have become an…
Customer expectations have increased dramatically over the past decade. Customers now expect brands to go above and beyond, especially as today's consumers have more opportunities to engage with your brand…